DAY 9: WHAT ARE YOUR PRESENT OFFERINGS TO YOUR CUSTOMERS?
After concluding Tip 8 and arriving at a list of your customer’s needs, it’s time to go back home and ask yourself what part of these needs you are currently meeting for your customer?
How many percentages of their problems have you solved as it relates to your business and what part have you left unsolved?
On a scale of 1 to 10 how genuinely satisfied are they with your offerings?
E.g Your customer says I love my soap I buy from you but I would appreciate if I could get a good moisturiser as well. That indicates that your offerings have not completely catered to your customers’ needs in totality.
CALL TO ACTION: From your customer’s responses gather the number of needs you have met and write on your business journal the ones you have left unmet; we would go back to that list in the preceding days.